Last Updated: June 2026

Privacy Policy for Debt Clear Plans

At Debt Clear Plans ("we", "us", "our"), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit DebtClearPlans.co.uk or use our services.

Who We Are

Debt Clear Plans is a UK-based debt advice and referral service.

Contact Details

Debt Clear Plans
123 Business Centre, London, England, AB1 2CD
Email: info@debtclearplans.co.uk
Phone: 0800 123 4567

Information We Collect

We may collect the following information:

• Name, address, email address, and telephone number
• Date of birth and identification details
• Financial information, including debts, income, and expenditure
• Information provided through forms, phone calls, emails, or live chat
• Website usage data, including IP address, browser type, and device information

Where necessary and with your consent, we may also collect sensitive information relevant to assessing suitable debt solutions.

How We Use Your Information

We use your information to:

• Assess your eligibility for debt solutions
• Provide debt advice and support
• Contact you regarding your enquiry
• Improve our website and services
• Meet legal and regulatory obligations
• Send marketing communications where you have provided consent

We only process your information where we have a lawful basis to do so under UK data protection laws.

Sharing Your Information

We may share your information with:

• Debt solution providers and trusted partners
• Credit reference agencies (with your consent where required)
• Professional advisers and service providers
• Regulatory authorities and law enforcement agencies where legally required

We never sell your personal information to third parties.

Marketing Communications

If you opt in, we may contact you by phone, email, SMS, or other electronic methods regarding services that may be relevant to you.

You can withdraw your consent or unsubscribe at any time.

Data Retention

We keep personal information only for as long as necessary to:

• Provide our services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

Data Security

We use appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.

While no online system can be guaranteed 100% secure, we take reasonable steps to safeguard your data.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format

To exercise any of these rights, please contact us using the details above.

Cookies

Our website uses cookies to improve your browsing experience and analyse website performance.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will become effective immediately upon posting.

By using our website, you agree to the terms of this Privacy Policy.